FAQs

Custom and personalised orders

Id love to customize any orders for you. Please just get in touch at hello@racheljdesigns.net

Wholesale Availability

Please get in touch for wholesale enquiry's at hello@racheljdesigns.net
Care Instructions

Water Bottle Care Instructions:
Hand wash bottle only in warm soapy water.
Do not soak.
Do not put the main bottle in the dishwasher. The top spout section can be be put in the dishwasher. Bottles are BPA Free

Clothing: 
Item is washable at up to 30 degrees. Do not tumble dry. Iron on reverse.

Packaging and Delivery

All A4 and A5 Prints and cards come wrapped in a cellobag and are posted in hardbacked envelope.

A3 Prints are rolled in tissue paper and posted in postal tubes.

Free Standard shipping is Royal Mail 2nd Class. Usually this takes around 2-3 workings days after you items have been dispatched.

For faster delivery please use the delivery upgrades available.

Order hasnt arrived when you expected it?

Please get in touch, sometimes items do get held up and i can look into it for you.